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Governments are under pressure from citizens, businesses and civil society to address public needs, to support local industries, to deliver high-quality services at reasonable cost to the public, etc. In response, they try to develop Electronic Governance - leverage the use of Information and Communication Technology to bring about customer orientation, businessline management, new forms of public service delivery and other public sector reforms.
In doing so, government leaders face many challenges, such as:
- Leading necessary structural changes to accompany technical solutions, against resistance from various stakeholders.
- Finding ways to cooperate on cross-agency projects, against traditionally hierarchical structures of government.
- Building stable, long-lasting solutions for the public sector, while facing volatility of supporting technologies.
- Relying on the private sector to deliver public services while keeping data secure and avoiding vendor lock-in strategies.
UNeGov.net will provide a forum for addressing these challenges, bringing together the stakeholders in government, civil society, academia and industry. Specific solutions will be also addressed, for instance how open-source software may be used for e-Governance.
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